Mental health and how to support someone

10:00am - 4:30pm
Mind, 15-19 Broadway, Stratford, London E15 4BQ
Anyone wanting to learn how to better support someone experiencing mental health problems

Course outline



This interactive course gives delegates a chance to explore what non-specialists can do to help make people in distress feel safe, supported and understood.

Who's it for?

This course is for anyone who works/lives alongside someone who experiences a mental health problem or distress and wants to better support them.

What's covered?

  • How to use basic listening skills to build rapport, promote trust and encourage openness
  • Skills to help someone manage their anxiety and low mood
  • The importance of promoting wellbeing and good health
  • Talking with someone about the pros and cons of psychiatric medication
  • How to briefly assess risk (and what your options are when someone poses a risk to themselves or others)
  • How to respond sensitively and effectively in a crisis
  • How to help support someone experiencing the extreme highs and lows associated with bipolar
  • How to interact confidently and sensitively with someone experiencing psychosis including unusual beliefs and intense fear (paranoia)

How to find us

Mind, 15-19 Broadway, Stratford, E15 4BQ

London overground, Docklands Light Railway (DLR), Central Line and Jubilee Line all pull into Stratford or Stratford International Station and are all within 5 minutes walk of the training venue.

Course registration starts at 09:45am with the training starting promptly at 10:00am. 


Mental Health A-Z

Information and advice on a huge range of mental health topics

> Read our A-Z


Helping you to better understand and support people with mental health problems

> Find out more

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